Pricing

Voice plans based on how critical calling is to your business.

Choose a plan based on your call volume, support expectations, DID requirements, and whether calls directly affect revenue, pipeline, research completion, collections, or customer operations.

Professional Calling

$250/month

For serious small teams starting with reliable SIP, PBX, and international calling.

  • Basic DID setup
  • Standard SIP trunk or Cloud PBX access
  • Limited inbound / outbound configuration
  • Email-based support
  • Standard routing
  • Basic usage limits
  • Premium PBX features
  • Call recording included with 90-day file retention
  • 10 international DIDs with monthly recurring cost waived where eligible; setup fees still apply
Best for

Small teams, testing one region, PBX modernization, and early cross-border calling.

Not recommended for

High-volume campaigns, revenue-critical inbound calls, or urgent escalation needs.

Launching a new operation?

If you are an experienced team starting a new travel, research, education, insurance, or sales operation, you can start small and scale as traffic grows. We recommend beginning with a documented setup and upgrading to assisted onboarding once calling becomes revenue-critical.

Growth Calling

$500/month

For teams with regular inbound or outbound calling needs.

  • Multiple DIDs
  • SIP trunk or Cloud PBX setup
  • Better routing options
  • Basic fallback planning
  • Standard support priority
  • Suitable for small sales / support teams
  • Everything in Professional Calling
  • 20 international DIDs with monthly recurring cost waived where eligible; setup fees still apply
  • Call recording included with 90-day file retention
  • White-glove onboarding and team training support
  • Better fit for multi-agent teams scaling regions or campaigns
Best for

Growing teams, multiple agents, early campaign traffic, and international market tests.

Revenue-Critical Calling

$1,000/month

For teams where calls directly affect revenue.

  • Priority routing
  • More DID flexibility
  • SIP trunk + Cloud PBX support
  • Faster escalation
  • Campaign-aware configuration
  • Support for higher call volume
  • Basic backup routing discussion
  • Everything in Growth Calling
  • 40 international DIDs with monthly recurring cost waived where eligible; setup fees still apply
  • Smart caller ID routing activated on request for eligible destinations
  • Route and billing optimization based on destination, call profile, and business use case.
  • Priority setup, route review, and higher-touch escalation
Best for

Travel booking, B2B lead gen, education, market research, insurance, financial services, customer operations, and paid campaigns.

Committed Scale Plans

Custom typically $1,500+/month

For businesses scaling international calling operations.

  • Spend-based DID allocation
  • Larger DID pools
  • Custom routing profile
  • Priority escalation
  • Account-level review
  • Inbound and outbound optimization
  • Support for existing PBX or A1ROUTES Cloud PBX
  • Optional fallback / secondary routing setup
Best for

10+ agent teams, international inbound campaigns, large DID footprints, teams moving from large carriers, and businesses needing human support access.

Tier offer DID countries

Eligible countries for free DID allocation.

For eligible countries below, DID monthly recurring cost (MRC) and non-recurring setup cost (NRC) may be waived as part of the commitment / tier offer plan. Incoming call usage is still chargeable at standard rates. DIDs for countries not listed here must be purchased at the actual prices shown on the Global DIDs page.

ArgentinaAustraliaAustriaBahrainBangladeshBarbadosBelgiumBelizeBurkina FasoCambodiaCameroonCanadaCosta RicaCuracaoDominican RepublicEl SalvadorHondurasIcelandIndiaIsraelItalyKosovoKyrgyzstanLatviaLiberiaLithuaniaLuxembourgMaltaMartiniqueMozambiquePanamaPhilippinesPolandPuerto RicoSaint LuciaSaint Vincent and the GrenadinesSaudi ArabiaSerbiaSlovakiaTaiwanThailandTrinidad and TobagoTurkeyTurks and Caicos IslandsUgandaUkraineUnited StatesUnited KingdomZimbabwe

For any other country, DID MRC, NRC, and PMR are billed according to the current pricing shown on the Global DIDs page. Final availability and pricing are confirmed by A1ROUTES support.

Why commitments

Why we use monthly commitments

Reliable voice infrastructure requires routing capacity, DID inventory, fraud controls, support access, and ongoing monitoring. Monthly commitments help us provide stable service to serious calling teams instead of treating every account as a commodity number rental.

For businesses where calls affect revenue, the right question is not only "what is the cheapest rate?" but "who will answer when calling fails?"

Voice Reliability Review

Not sure which plan fits your calling risk?

Use the Voice Reliability Review form to share your DID needs, current provider, call volume, escalation expectations, and backup routing needs. We will recommend the smallest reliable starting point.