Starting a new calling team?
Launch business numbers, queues and agent workflows on a managed PBX without maintaining an on-premise system.
Product / Cloud PBX
Cloud PBX for teams starting fresh or moving from another system.
Set up agents with business numbers, IVR, queues, call recording, reports and international calling without maintaining PBX infrastructure.
Pay as you go$3 per extension monthly
Bundled plan$29.99 per extension monthly
Minimum10 extensions
Cloud call operations
All the core business phone features, managed in the cloud.
Cloud PBX is useful when your team wants a managed calling setup without maintaining on-premise PBX infrastructure.
Call forwarding
Included with A1ROUTES Cloud PBX business phone system.
Call recording
Included with A1ROUTES Cloud PBX business phone system.
Find me / follow me
Included with A1ROUTES Cloud PBX business phone system.
Auto attendant
Included with A1ROUTES Cloud PBX business phone system.
Call conferencing
Included with A1ROUTES Cloud PBX business phone system.
Voicemail
Included with A1ROUTES Cloud PBX business phone system.
Voicemail to email
Included with A1ROUTES Cloud PBX business phone system.
Missed call alerts to email
Included with A1ROUTES Cloud PBX business phone system.
Inbound and outbound fax
Included with A1ROUTES Cloud PBX business phone system.
Blind and attended transfer
Included with A1ROUTES Cloud PBX business phone system.
Music on hold
Included with A1ROUTES Cloud PBX business phone system.
Call parking / slotting
Included with A1ROUTES Cloud PBX business phone system.
Ring groups
Included with A1ROUTES Cloud PBX business phone system.
Call queues
Included with A1ROUTES Cloud PBX business phone system.
Call center
Included with A1ROUTES Cloud PBX business phone system.
Time-condition routing
Included with A1ROUTES Cloud PBX business phone system.
Call block
Included with A1ROUTES Cloud PBX business phone system.
Call broadcast
Included with A1ROUTES Cloud PBX business phone system.
Call monitoring
Included with A1ROUTES Cloud PBX business phone system.
Call pickup
Included with A1ROUTES Cloud PBX business phone system.
Do not disturb
Included with A1ROUTES Cloud PBX business phone system.
Call barge
Included with A1ROUTES Cloud PBX business phone system.
Call detail records
Included with A1ROUTES Cloud PBX business phone system.
Call stats
Included with A1ROUTES Cloud PBX business phone system.
Contacts
Included with A1ROUTES Cloud PBX business phone system.
Dial by name
Included with A1ROUTES Cloud PBX business phone system.
Direct inward system access
Included with A1ROUTES Cloud PBX business phone system.
Device provisioning
Included with A1ROUTES Cloud PBX business phone system.
Operator panel
Included with A1ROUTES Cloud PBX business phone system.
Restrict toll calls
Included with A1ROUTES Cloud PBX business phone system.
Moving from another phone system?
Map numbers, routing and agent requirements first, then move in practical stages where that makes sense.
Cloud call operations
Give teams the right view of every call.
Use real-time agent status, call history, recordings and reporting without turning the page into a wall of equal features.
Answer and route
- IVR and queues
- Ring groups and forwarding
- Time conditions and voicemail
Equip agents
- Extensions and direct numbers
- Transfers and follow-me
- Contacts and softphones
Supervise teams
- Monitoring and barge
- Operator panel
- Agent status and call-centre tools
Record and understand
- Recording and call history
- CDRs and reports
- Missed calls and answer-rate visibility
Control risk
- Destination controls
- Permissions and max outbound rate
- Caller-ID management and KYC review
Commercial clarity
- Extension licensing and minutes may be billed separately
- Recorded-call retention and fair-use boundaries vary by plan
- Documented onboarding and assisted setup differ by plan
Pay as you go
$3per extension monthly
For teams that want Cloud PBX features with usage billed separately.
- All business phone system features
- International calling as per rate sheet
- Minimum 10 extensions
Bundled
$29.99per extension monthly
For teams that want a bundled calling plan.
- All business phone system features
- Unlimited calls to US, UK, and Canada landline and mobile
- One virtual number
- International calling as per rate sheet
Cloud PBX licensing starts at $3 per extension per month. Calling, numbers and assisted setup depend on the selected configuration. Need assisted onboarding, multiple DIDs, a call-centre setup or priority support? Committed business plans start from $250/month.
Can I connect international numbers to Cloud PBX?
Yes. A1ROUTES can combine global DIDs with a managed Cloud PBX call flow, subject to country availability and compliance.
Can we use a Cloud PBX for inbound and outbound calling?
Yes. The setup can be designed for inbound, outbound or mixed operations based on your team and destination requirements.
Can we start with a small team?
Share the intended agent count and workflow. We will explain the applicable extension, usage and onboarding boundaries before you commit.
Cloud PBX enquiry
Design a phone system around how the team actually works.
Share your team size, markets and required capabilities. We will make the first demo relevant to the operation.